Questions, order tracking, returns or partnership — we aim to reply within 24 hours on business days.
Quick contact
- WhatsApp: +90 501 700 88 16 — fastest channel
- Email: admin@modaralist.com
- Phone: +90 501 700 88 16
- Instagram DM: @modaralist
Working hours
- Monday — Friday: 09:00 — 18:00 (GMT+3)
- Saturday: 10:00 — 16:00
- Sunday: Closed
Weekend and holiday messages are handled the next business day. Order tracking is available 24/7 from your account or the Aras Kargo SMS.
Address
Trend Iş Güvenliği Malzemeleri Tekstil San.Tic.Ltd.Şti.
Kazım Karabekir Mahallesi, 2. Konuk Sokak No:3
Yıldırım / BURSA
Turkey
This address handles production and returns. Please book in advance for in-person visits — we operate as a workshop and may not always be able to host walk-ins.
Social
- Instagram: @modaralist
- TikTok: @modaralist
By topic
- Order tracking / shipping issues: WhatsApp with order number (fastest)
- Returns and exchanges: Returns guide — step-by-step; for requests use email
- Wholesale / B2B: admin@modaralist.com — subject "Wholesale"
- Partnerships / influencer / press: admin@modaralist.com — with portfolio/IG link
- Legal / data requests (KVKK): admin@modaralist.com or KEP: ozkan.galak@hs01.kep.tr
FAQ
Your question may already be answered in the FAQ — shipping times, returns, payment, drops are all covered there.